Swapnabhoomi Holidays Policy

Swapnabhoomi Holidays’ policies cover booking rules, cancellations, membership requirements, check-in procedures, and promotional terms. Reservations are based on membership tiers, cancellations made 30 days or more before check-in do not result in any holiday debit, and standard check-in requires a valid government-issued photo ID along with the booking confirmation voucher.

1. Booking & Stay Policy

Booking Duration

Members can book a minimum of 1 night and a maximum of 7 nights per stay request.

Reservation Hold Time

Standard resort check-in reservations are held only until 6:00 PM on the check-in date.
Members arriving later must inform the resort in advance to avoid cancellation.

Check-in Requirements

Guests must present:

A printed Electronic Confirmation Voucher (e-CV).
A valid government-issued photo ID.
A PAN card for resort payments exceeding ₹49,999.

Occupancy Rules

Room occupancy is strictly limited according to the apartment category booked.
Additional adult charges may apply where permitted.
Pets are not allowed at the resorts.
2. Cancellation Policy

Cancellation Window
30 days or more before check-in: No holiday balance debit.
Cancellations made within the applicable penalty period may result in a holiday debit as per membership terms.

Reservation Cancellation by Management

Confirmed reservations may be cancelled if any membership fees, EMIs, or other dues remain overdue before the holiday date.

3. Membership Policy

Annual Subscription Fees (ATS)

Members are required to pay Annual Subscription Fees (ATS).
The applicable fee depends on the membership category and usage.

Account Standing

Membership accounts must remain in good standing.
Pending dues may affect booking confirmations and holiday eligibility.

4. Voucher & Referral Policy

Promotional & Holiday Vouchers

Promotional and holiday vouchers are:
Non-transferable
Non-exchangeable for cash
Non-cancellable once confirmed

Referral Reward Points (HFRP)

Referral reward points (HFRP) generally remain valid for 1 year from the date they are credited.

5. Payment & Identification
PAN card copies are mandatory for cash transactions exceeding ₹49,999 at resort properties.
Members must carry valid identification during check-in.

6. Member Feedback & Booking Availability

Member experiences regarding booking availability and policies vary.

Some users on online forums such as Reddit report challenges in obtaining bookings during peak seasons and mention concerns about inventory availability and additional charges.
Other members report satisfactory experiences while utilizing their allotted annual holiday nights.

Summary

The Swapnabhoomi Holidays Membership and Promotional Terms & Conditions primarily govern:

Booking eligibility and reservation rules
Check-in requirements
Cancellation policy
Membership fee compliance
Annual Subscription Fees (ATS)
Voucher usage
Referral rewards
Occupancy regulations
Payment and identification requirements
Member code of conduct